Corporate Careers at Western Express

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DATA ENTRY CLERK/CUSTOMER SERVICE REP | FULL-TIME - NASHVILLE, TN

We are seeking an individual looking for a steady income, benefits, weekly pay, and a fun work environment! Local family owned and operated transportation company has an opening for a data entry/customer service position with potential promotional opportunities to Account Management.

Job Description:

·        Solicit freight from existing customer base.

·        Enter loads into the AS400 computer system, including all data needed for pickup and delivery.

·        Schedule pickup and delivery appointments via phone, email, and websites.

·        Track pickups and deliveries to ensure drivers arrive on time.

·        Help the customer service group with special power only and pop up projects.

Qualifications:

·        High School degree or equivalent experience

·        Excellent verbal and customer service skills

·        Able to work independently and self-manage

·        Detail-oriented with a high level of accuracy

·        Effective organizational skills and communication skills

·        Strong negotiation and analytical skills

·        Critical thinking and problem-solving skills

·        Ability to handle multiple tasks simultaneously

·        Positive attitude A MUST

·        High level of proficiency with all keyboard and computer functions

M-F 7:00am to 4:00pm. Starting pay:  $12 – $14 per hour – depending on experience.

 Please e-mail cover letter and resume with references to Matt Guy at mguy@westernexp.com.

WEEKEND DISPATCH | FULL-TIME - NASHVILLE, TN

We are seeking an individual looking for steady income, benefits, weekly pay and a fun, fast paced work environment.  Local family owned and operated transportation company has an opening for a weekend dispatch position with potential promotional opportunities to Customer Service or Driver Manager.

Job Description: 

  • Answer phone calls from drivers and customers.
  • Provide updates and information to drivers and customers
  • Communicate any issues found with supervisors
  • Track pickups and deliveries to ensure drivers arrive on time.
  • Problem solving

Qualifications:

  • High School degree or equivalent experience.  College preferred.
  • Excellent verbal and written communication skills
  • Able to work independently and self-manage
  • Detail oriented with high level of data accuracy
  • Effective organizational skills
  • Positive attitude
  • Computer literate to include keyboard skills

Schedule:

Saturday, Sunday, Tuesday, Wednesday 6 am – 6 pm.

Please email cover letter and resume with references to Shawn Strange at sstrange@westernexp.com

FLEET MANAGER | FULL-TIME - NASHVILLE, TN

Overview:

Western Express is a family owned transportation company offering Van and Flatbed truckload and logistics solutions.  We have an immediate need for a Fleet Manager in our fast growing Over the Road & Dedicated divisions who will provide frontline leadership to a group of drivers in a fast paced environment. As a Fleet Manager, you are the key link between the drivers and customers. In this safety focused role, you will be accountable for communicating with drivers and working one-on-one to solve problems with creative solutions to meet customer and company objectives. This position broadens your industry knowledge which in turn drives your career to limitless opportunities within the organization.

Why Western:

  • Fun, exciting, fast paced atmosphere
  • Opportunity to earn a substantial weekly incentive bonus in additional to a competitive base salary
  • High level of  job security
  • Great opportunity for promotion

Position Responsibilities:

  • Utilize managerial skills in developing a group of 30 – 40 drivers
  • Develop relationships with drivers and be their main point of contact if they encounter problems or have questions while on the road
  • Help keep each driver safe while on the road by communicating expectations
  • Track freight to its final destination to ensure on time delivery

Position Qualifications:

  • Bachelor’s Degree or equivalent, relevant sales or management experience
  • Demonstrated track record of achievement and success
  • Creative problem-solving skills and ability to evaluate multiple solutions to make sound decisions
  • Ability to prioritize workload and thrive in a fast paced environment
  • Ability to thrive in a fast-paced, dynamic work environment
  • Competitive and driven to be successful

Benefits:

  • Medical, dental, and vision insurance plus company-paid life insurance
  • All insurance is available after 60 days
  • 401K available after 6 months 

PHONE INTERVIEW QUESTIONS:

Please describe managing or leading a team/department/group.

Describe your educational background and experience.

Are you willing to agree to have a drug test, a criminal background check, references checks, educational background checks and others as appropriate for this position?

Please email cover letter and resume with references to Stuart Pate at spate@westernexp.com

ENTRY LEVEL ACCOUNTS RECEIVABLE | FULL-TIME - NASHVILLE, TN

Western Express, Nashville, TN is seeking an individual to fill an available entry level Account Manager Position in the Accounts Receivable Department.

Position provides detail oriented customer service, to a set number of accounts, in relation to their customer’s Accounts Receivable needs. Training provided.

Duties include but are not limited to: Processing Invoices, Customer Service, Collections and Reconciling billing / payment discrepancies.

Skills/Experience: Familiar with Microsoft Office: Word, Outlook, Excel (Intermediate Excel skills preferred) Customer Service background preferred Oral and written communication skills a MUST Organizational and time management skills a MUST Experience with MDOS or AS400 is a plus 10-Key familiarity

Hours: M- F 8:00 to 5:00 or 7:30 to 4:30 with potential for overtime

Compensation: Starting $14.00

Qualified individuals must be professional, dependable and detail oriented.

Please email cover letter and resume with references to Kaity Thompson at kthompson@westernexp.com.

FLEET MANAGER | FULL-TIME - BETHLEHEM, PA

Overview:

Western Express is a family owned transportation company offering Van and Flatbed truckload and logistics solutions.  We have an immediate need for a Fleet Manager in our fast growing Over the Road & Dedicated divisions who will provide frontline leadership to a group of drivers in a fast paced environment. As a Fleet Manager, you are the key link between the drivers and customers. In this safety focused role, you will be accountable for communicating with drivers and working one-on-one to solve problems with creative solutions to meet customer and company objectives. This position broadens your industry knowledge which in turn drives your career to limitless opportunities within the organization.

Why Western:

  • Fun, exciting, fast paced atmosphere
  • Opportunity to earn a substantial weekly incentive bonus in additional to a competitive base salary
  • High level of  job security
  • Great opportunity for promotion

Position Responsibilities:

  • Utilize managerial skills in developing a group of 30 – 40 drivers
  • Develop relationships with drivers and be their main point of contact if they encounter problems or have questions while on the road
  • Help keep each driver safe while on the road by communicating expectations
  • Track freight to its final destination to ensure on time delivery

Position Qualifications:

  • Bachelor’s Degree or equivalent preferred, relevant sales or management experience
  • Demonstrated track record of achievement and success
  • Creative problem-solving skills and ability to evaluate multiple solutions to make sound decisions
  • Ability to prioritize workload and thrive in a fast paced environment
  • Ability to thrive in a fast-paced, dynamic work environment
  • Competitive and driven to be successful

Benefits:

  • Medical, dental, and vision insurance plus company-paid life insurance
  • All insurance is available after 60 days
  • 401K available after 6 months 

PHONE INTERVIEW QUESTIONS:

Please describe managing or leading a team/department/group.

Describe your educational background and experience.

Are you willing to agree to have a drug test, a criminal background check, references checks, educational background checks and others as appropriate for this position?

Please email cover letter and resume with references to Chase Lobetti at clobetti@westernexp.com

RECRUITING AND SALES | FULL-TIME - NASHVILLE, TN

Our Owner Op Recruiting team is responsible for growing our fleet of independent contractors in a high paced and highly rewarded environment. As a part of the Owner Op Recruiting team you will work hand in hand with some of the best of the best in the fleet development industry.

Responsibilities include the following:

  • Fielding calls and qualifying drivers for our programs
  • Selling our trucks and connecting drivers with vendors and financing
  • Multitasking in a fast paced environment
  • Building relationships with small fleets and truck vendors to accelerate growth
  • Working closely with a team of associates to improve processes
  • Making multiple phone calls per day to make contact, build pipeline and close leads

Compensation:

  • Hourly plus commission
  • Medical/Dental/Vision insurance in as fast as 60 Days
  • Paid Vacation after 1 year of service
  • 401K

Please email cover letter and resume with references to Nick Brooks at nbrooks@westernexp.com.

NIGHT & WEEKEND DISPATCH | FULL-TIME - NASHVILLE, TN

We are seeking an individual looking for steady income, benefits, weekly pay and a fun, fast paced work environment.  Local family owned and operated transportation company has an opening for a night and weekend dispatch position with potential promotional opportunities to Customer Service or Driver Manager on day shift.

 

Job Description: 

·         Answer phone calls from drivers and customers.

·         Provide updates and information to drivers and customers

·         Communicate any issues found with supervisors

·         Track pickups and deliveries to ensure drivers arrive on time.

·         Problem solving

 

Qualifications:

·         High School degree or equivalent experience.  College preferred.

·         Excellent verbal and written communication skills

·         Able to work independently and self-manage

·         Detail oriented with high level of data accuracy

·         Effective organizational skills

·         Positive attitude

·         Computer literate to include keyboard skills

 

Schedule:

4 days on, 4 days off.  1700-0600 shift. 

 

Please email cover letter and resume with references to Jesse Williams at jwilliams@westernexp.com

DISPATCH | FULL-TIME - SCARBOROUGH, ME

Position: Dispatch

We are seeking a motivated energetic individual looking for steady income, benefits, & weekly pay.

Job Description:

  • Make and answer phone calls to drivers and operations personnel.
  • Provide detailed information to drivers on local truck routes.
  • Provide updates and information to drivers and operations personnel.
  • Communicate any issues found with supervisor.
  • Track pickups and deliveries to ensure drivers arrive on time on correct route.
  • Problem solving

Qualifications:

  • High School degree or equivalent. College preferred
  • Excellent verbal and written communication skills
  • Geographic understanding and map reading ability
  • Able to work independently and self-manage
  • Detail oriented with high level of data accuracy
  • Effective organizational skills
  • Positive attitude
  • Computer literate to include keyboard skills

Schedule:

 Monday-Friday 0700-1700 – Office hours may be adjusted based off call volume.  On call after hours to help resolve route issues.

 

Location:

Scarborough/Portland, ME area

Please email cover letter and resume with references to Shawn Barnhill, sbarnhill@westernexp.com.

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